G933 receiver not working. 09" x 7. 04K subscribers 418 Idle sleep mode G933 Artemis Spectrum will go into sleep mode to conserve battery power when it has not received an audio signal in 5 minutes. The PC is reading the USB receiver, but the headset seems inactive (sleep mode). I found that many had that issue but haven't found any solution yet. . Nothing seems to be working. Locate the hardware reset switch then press and hold it for two seconds using a paperclip. Outdated drivers can result in audio issues, connectivity problems, and decreased overall functionality. ” Is your Logitech G933 headset flashing red? then here are the different solutions to fix annoying your Logitec G933 flashing red issue instantly. For example, the headphones will not charge if the USB-mini port is damaged. Jul 3, 2024 · If your G933 headset and the new receiver do not pair automatically, there are a few troubleshooting steps you can try. g. " If you can hold that down for 5-10 seconds, it should reset the receiver and get it back in working order. Have a 📺 Learn how to pair a replacement receiver with your Logitech G733 Lightspeed headset. Wireless 7. If the firmware update does not begin when you use LGS, you can manually update the firmware on your gaming headset using the Windows Command Prompt. I had that problem with 2 prior headsets and they sent me a new one both times so if resetting the receiver doesn't work and the headset's still in warranty, contact support. Ive tried re-installing ghub, checking the drivers, trying the headset on another pc, and nothing works. Is there anything that can be done? This just happened to me, solution that worked was: • disconnect charging cable • disconnect the battery • wait a few minutes and connect battery first then cable, it turned on and its charging/working just fine Sep 9, 2025 · Use for Logitech G533 / G733 / G933 / G935 / GPRO X2 gaming headset. G933 headsets pdf manual download. The Logitech G933 was gone from my sound devices and no matter how many times I try to replugg the USB adapter it doesn't pop up in my audio device list. I have GHub installed and drivers are up to date. Logitech G733 Mic not Working The next problem reported by some G733 users is the mic malfunction. Press Win+R Type devmgmt. 16", this receiver fits easily into your gaming setup or bag USB Type B Connector: Easily connect this receiver to your PC, gaming console, or laptop for instant gaming immersion Black Finish: Blends seamlessly Plug in Headset through USB to your computer (Battery left out) Force update by going to Command Prompt and typing: cd C:\Program Files\Logitech Gaming Software\FWUpdate\G933 press enter then type G933Update_v25. 5mm cables are included in the package. Check the Windows Sound settings: • Right-click on the volume icon from the system tray, in the lower right corner. Fixed the bricking issue in under 2 minutes REMEMBER TO HAVE YOUR HEADPHONE JACK PLUGGED INTO YOUR RECEIVER OR THIS WONT WORK After hours and hours of searching for the cause, I found a solution that worked in my case and hopefully also will for you 🤞 Fingers crossed!!! Apr 26, 2016 · Here is how you fix any issue with the G933 or G935 headset. Everything was working fine with the headphones minutes before the upgrade and I have never had problems with them. Also tried on ps4, no luck there either. Logitech G733 Headset not pairing with receiver i have been scrolling through forms the past few days and tried everything suggested maybe i am missing something? my Logitech g733 headset receiver is being picked up by my pc as it shows up in my device manager and on GHUB it show the headset as inactive. 4GHz wireless connectivity with your Logitech G933 headset Compact and Portable Design: Measuring just 4. When I boot up my G933 headset, it lights up and makes the startup noise, and displays as connected on my computer's sound settings, but shows as inactive on the G hub and plays no sound. Unplug the receiver hi! did anyone try another Logitech usb receiver? like the one used on the 933 that you can find in aliexpress. Any ideas? Found a solution for G933 not connecting to G-Hub/LGS So I've been having a problem with my G933 not connecting to LGS/G-Hub. The USB receiver for the G733 is device-specific and USB receiver from another device will not work. Insert the receiver into a USB port on your computer. I got an update for my wireless G933 headset last night, however it did a duplicate update (the same update) which tried to install simultaneously. The G933 Artemis Spectrum Wireless 7. Repeat this step twice. Pair the G933 gaming headset to the USB Wireless Mix Adapter: Method 1 didn't work, the headset is powered but the usb dongle doesn't work still. Another solution to the Logitech G733 volume wheel problem is reinstalling the website’s newest version of G Hub software. In this article, we will guide you through the steps to perform a hard reset on your Logitech G933. If you are using the other headset receiver you might be not able to customize the headset with complete options. kinda buggy for a Hi everyone; recently, my G933 hasn't been able to produce sound on the left while the device is turned on. Remove the left sideplate (on the mic side). I haven't had any trouble with the headset before I love this headset please help me get it to work again. You have to use the USB receiver which was given with the G933 gaming headset. 1 Surround Sound Gaming Headset can be connected even with the use of a cable, USB and 3. 64" x 0. Jan 4, 2024 · Learn how to set up and optimize your Logitech G933 gaming headset for an immersive gaming experience. I am not able to access the deeper settings for it on GHub but the headset works otherwise with the g533 dongle Naomi B. My 3 weeks old logitech G pro X wireless headset's dongle broke and Im trying to find a replacement part online, but with no luck. I am not sure if Logitech support can help as I purchased the product through amazon. Jul 20, 2017 · When I use the wireless receiver the headset is recognized, I can see it in alsamixer and pavucontrol, and I can see both the microphone and the audio working, but I can't hear anything. Booted up computer this morning and was prompted to run firmware update for my g933 logitech g933 artemis spectrum update tool 98. In idle sleep mode, the unit’s lighting will turn of, and it will disconnect from the USB wireless mix adapter. You can also contact the Logitech Support Page. The headset does seem to force LGS to try to update my headset when I plug it in but then I continue getting the message "Please connect your Logitech G933 USB data cable and receiver to continue. Please refer to the following link and check if the USB receiver is available in your region: Nov 16, 2023 · i bought a logitech g733 headset recently and the usb receiver is not connecting to to headset. The headset still comes on, lights and all, just not the wireless Jul 17, 2022 · Solution This headset supports Lightspeed technology and comes with a USB receiver. · November 14, 2022. Pulled the battery and redid the firmware update and bam it worked. As it rebooted, i unplugged the receiver and let windows finish loading. Do I need to activate this thing or does this sound like a defective USB? Logitech | Official Online Store G933 receiver not turning on after failed update After a failed update, the light on the receiver won't even turn on. Jan 28, 2025 · If you’re experiencing any issues with your Logitech G933 headset, a hard reset may be just what you need. The troubleshooting guide says that there is no jack detected. 3. Works well with wire, but when I plugged in the USB wireless adaptor to PS4 there was no lights nor action. The logitech G933 receiver has not worked at all since the newest software update. Battery pull etc didn't work. I got it to work with the g733. Mar 10, 2016 · Hi guys, Just bought the G933 Artimus headset and the volume level isn't satisfying my needs. Plug in the receiver to your PC It should now be reinstalling the This may not help you but pray to the digital god that it does, this was how I got it to work after HOURS of beating the snot out of my pc trying to update the firmware to fix this piece of junk View and Download Logitech G933 user manual online. Aug 29, 2020 · If your Logitech G930 headset keeps disconnecting and reconnecting every 10 or 20 minutes on Windows 10 or Windows 11, you can fix it by the following solutions. It will not even show that it is plugged in. Mar 23, 2016 · A day ago while using my G933 with my PS4 plugged in with the 3. To wake up your headset from sleep mode, press any button on the unit. This fix might not work We would like to show you a description here but the site won’t allow us. Jan 9, 2022 · Problems with Logitech G933 If none of the above solutions work, then the issue might be with the Logitech G933 itself. Model: G533, G733, G933, G935, GPRO X2. i have looked through forms the past week doing everything recommended like resetting the headset the dongle, tried every usb port etc etc. I just want to use another dongle to connect the headset to another PC without changing the USB Problem solved Logitech G933 gaming wireless headset audio issues on Windows 10 Zipzeolocke 297 subscribers Subscribed My headphone is actually the g933 but in the ghub app the receiver shows g933s although it still connects perfectly with my device and gives me full access to all features and customization. If I use the 3. Click “Yes” on the dialog box shown. Keep other electrical wireless devices away from the USB receiver to avoid interference. Thank you for choosing Logitech G. In this step-by-step guide, we will walk you through the process of updating your G933 driver, ensuring that you can enjoy an immersive and superior gaming or multimedia experience without G933 receiver not responding Somehow the stupid v27 firmware launched multiple times and it started updating on multiple sessions. Tested same adaptor in USB slot on computer, still no lights. Firstly, ensure… Read More »How To Hard Reset Logitech G933? 6 days ago · Use for Logitech G533 / G733 / G933 / G935 / GPRO X2 gaming headset. When I use the wired USB-C to USB cable to plug them in, they don't get recognized at all. suddenly it wouldn't do anything, just the red light on the mic was on. Check mute settings: • Make sure the red mute LED is off and the application in use is not muted. " Yesterday, when I wanted to play on my pc, I turned on my wireless G933 as usual, it did the normal beep when it turned on, then 3 sec later, it beeped 3 times, flashed green and no sound came out of it. 27 i selected the black one as that is what i have and it then sits there saying it will apply the update and on the bottom says "Please connect your Logitech G933 USB data cable and receiver to continue" Mar 19, 2019 · If you set your audio output to the logitech g933 headset (or default audio device and have windows default set to the g933) and the microphone input to something other than the g933 you get your audio back! This is one work around, but you won’t be able to use the headset’s amazing microphone for in game voip chat. i uninstalled the software for them and restarted my computer and it worked again for If still not working: Perform a hardware reset Plug the headset to the computer using the micro-USB cable. Take the battery out, it seems to only work if you do this, plug the headset in with the cable, and make sure the adapter is in as well. once windows came up, I re-installed the G-hub software, then plugged the receiver back into the original port. What I found worked was the Following: Plug-in Wireless LIGHTSPEED USB dongle. For Logitech Support who helped me by sending me a new USB Receiver which solved the problem. This issue Thanks so much! My headset was working great for weeks and then I left it plugged into my computer not being used for a couple of weeks. Hoping someone can help me out here, seems to be a common problem. Following that, my computer no longer recognises/detects the wireless usb device for the headset, in effect preventing me from using it in any way. 11 votes, 24 comments. I just wanted Connection Problems with my G933 Artemis Spectrum So recently, my G933 headset has been running into the issue where it constantly disconnects and reconnects itself to my PC, and you can hear every time it's about to happen, as there's this subtle, yet audible crackling in the left earphone of the headset. 1 drivers in the acoustics section. 00:28 Check the connection/repair the headset01:05 Logitech G pro wireless headset USB receiver broke, Need a replacement. Has this happened to you again since then? Wonder what caused it. How to Pair a Replacement Receiver with Logitech G733 Lightspeed In this tutorial, we will guide you on how to pair a replacement receiver with your Logitech G733 Lightspeed wireless headset. First, ensure that both devices are properly charged or connected to a power source. I tried another method how'd you get a pin and stick it in the left side of the headphone, which was suppose to Force my headset to turn on or reset. Pair Your Logitech G933 Or G935 Wireless Gaming Headset With New Receiver (2025)If you want to pair your Logitech G933 or G935 wireless gaming headset with a Is your Logitech G933 headset flashing red every time you are connecting it to your PC or gaming console? Then you have come to the right place. Sep 10, 2024 · If you own a Logitech G933 headset, keeping its driver updated is essential for optimal performance. For all intents and purposes it would work like a headset and other applications would recognize it. It's not charging this time, and i did try the same solution, and it did not work, unfortunatley. Make sure the Delete the driver software is checked and click uninstall. However, it took some messing around with the update/installation procedure to get it to work (e. So the first solution is to connect this USB receiver to another PC port. For some reason when my microphone is muted for 10-30 seconds or when I lose signal. The 1st Gen and 2nd Gen headphones receiver are not compatible with each other! Compare the area marked by the red circle in the image below(Right side of G733 earphones (side without power button)). Hello, have you guys had any luck finding a wireless receiver for the g733? would a universal 2. Resetting the headset can help resolve various problems, such as audio glitches or connectivity issues. " Nov 29, 2021 · Hello, even before I upgraded to Windows 11 I've been having issues with my G933 headset. The headset was released in October 2016 and can be identified by its model number 981-000620. Let me make this clear. I've tried resetting the headphones, removing the battery, and checking for firmware updates, but nothing is working. Double-click on the holes on the receiver Oct 15, 2016 · The Logitech G933 Artemis Spectrum is a gaming headset with wired and wireless connectivity. About this item Seamless Wireless Connection: Enjoy lag-free, 2. Insert a pin into the reset port on the USB dongle to initiate pairing mode. Step-by-step guide for easy installation and configuration. 5 cable on the controller and powered on I accidentally let the battery drain. Aug 11, 2019 · Simple fix for G935 not showing up or grayed out, and/or not producing 7. However, I was wondering if there was a way to use the headset without the wireless receiver and just using the charging cable? Hey guys, needing some help here. Press and hold the hardware reset switch with a pin for two seconds, as shown below. Now the firmware (even when using the /FORCE option) will not recognize the receiver. • Click Recording devices. (Repost from my reply on the Logiech Support Forum) Hey all, I had this problem and actually found a way to pair the receiver to the headset! The Logitech directions are correct, but there is a little confusion in one of the steps. msc then hit enter Locate your specific affected product (G933) Right click on that and choose the uninstall driver option. Light on My Logitech G933 Artemis Spectrum isn't working. I powered off the headset and continued to use it without battery power for the rest of the night and when I finished for the night I plugged the headset Just copying and pasting this issue with my headset (G933 Wireless) So I've had a similar problem to this before, but now its more difficult to find a solution. Logitech ghub to recognise the receiver as it shows the Dec 26, 2021 · Immediately after upgrading to Win11 I noticed my Logitech G933 headphones are now cutting in and out. Curious if anyone else How to fix your G933/935 not showing up in Logitech Gaming Software KahMeh KahZeh (KahMehKahZeh) 3. and the volume wheel is working as it should! Hey ImNotTiti_, We kindly request you to try the troubleshooting steps mentioned below to help resolve the issue. Avoid plugging it into a hub of any type; PC case USB ports will be considered hubs for troubleshooting purposes. Watch this video to solve the connectivity issue!📖 In 3 steps:1. If you didn't keep your regular headset wires, an Feb 15, 2025 · No audio output on your G933 can be frustrating, but it’s often a simple issue to resolve. 4 ghz usb receiver even work… Dec 23, 2020 · When I first got my logitech G733 everything was fine but now for some reason g hub doesn't even detect it at all?? I've tried everything from plugging it in to a different USB port, reinstalling g hub, even uninstalling the headset from device manager but it still doesn't detect. Jan 1, 2018 · The headset does seem to force LGS to try to update my headset when I plug it in but then I continue getting the message "Please connect your Logitech G933 USB data cable and receiver to continue. Jan 17, 2017 · i have a logitech G933 Artemis spectrum headset and today the sound randomly stopped working on it idk why, i know its not the headset speakers because i can hear when the headphones turn on the startup sound. Repeat the two-second press twice. You can also take your headphones to a local electronic repair shop. I broke the USB receiver of my G933, bought a new one, but unfortunately are not connected. 5mm cable on a mobile phone, both sides work. Ins My G933 is not a working anymore, so I had to order a new one. These being wireless, I am forced to use the USB receiver which only has 16bit 48000hz quality as opposed to 24bit 96000hz or 192000hz input through my PC speakers. Try using a USB extension cable to maintain a line of sight while troubleshooting. exe /FORCE press enter and the force update window should appear. Hope the above information helps you. My Discord permanently glows green and my microphone stops working until I unplug the headset receiver, or unmute my To pair your Logitech G933/ G935/G733/G533/GPRO wireless gaming headset, follow these steps: 1. So the light on my headset keeps flashing red 3 times before it shuts down, I've read that you can try and update the firmware. May 31, 2017 · New box opened G933 headset. After lots of troubleshooting and looking online it seems like this is a growing issue for a lot of people. if you have a Logitech headset with a mic not working problem this video should help you find a solution. We would like to show you a description here but the site won’t allow us. What can I do to solve this? I found the receiver for my G733 broken today and I'm wondering if the G933 USB receiver works with the G733 headset so I could get it as a replacement. Logitech G933 headset not workingLogitech G933 headset blinking red light Aug 20, 2023 · Learn how to easily and quickly setup your Logitech G933 headset with step-by-step instructions and optimize your gaming experience. By following the troubleshooting steps outlined in this article, you should be able to identify and fix the problem. Confirm the USB Wireless Mix Adapter is plugged directly into the motherboard. It would charge fine, I could hear sound through my headset and I could control the volume/mute the headset fine. The problem for me there is that I just get "Please connect your Logitech G933 USB data cable and receiver to continue. Go to C:\Program Files\Logitech Gaming Software\FWUpdate\G933 and run the EXE file that's in there. If I hook it up to my speakers I I recently misplaced my G535 Headset's USB Receiver, does logitech have any options for getting a new one? I've come across the G533 receiver online but also discovered that it isn't compatible with the G535. 1 Surround Gaming Headset. 2. I have had a g733 for years now and I love it but recently I lost the receiver while traveling and after so long of going back and forth with support they finally sent me a new one. qkxw urpol jvdvh kxzzsbz qsplsny nerb kev fzkbin okbji qtdxp