Intune not syncing contacts. Don't call it InTune.

Intune not syncing contacts. 5 iOS. Company Portal is installed on the laptop but the Intune Management extension is not showing on the… Oct 20, 2022 · Hello my spicy friends! I’m trying to figure out a good way to manage contacts for our police department. Jun 13, 2024 · The Problem is, users with a managed device who also want to use managed apps on their personal device get the same Outlook config profile on both devices, what results in managed devices unable to sync contacts to the native contact app. Toggling the option in the outlook app, spits out an error: "Couldn't Sync Contacts, Try turning on contact syncing on your iPhone from Settings > Your Name > Contacts. The resolution may vary Jan 3, 2025 · Intune Service Sync Issue If you have Hybrid Azure AD Join or Configuration Manager (SCCM) Co-Management, ensure that devices are syncing correctly. This process, while seemingly overwhelming, becomes manageable with the right steps and tools. In intune. Welcome to the third installment of the Microsoft Technical Takeoff for Windows and Microsoft Intune! This free, virtual skilling event offers prescriptive, technical deep dives and panel-based discussions to help you feel prepared and confident in deploying and managing devices, apps, and experiences from client to cloud! 3 days ago · Download this guide: Enhancing Security with Microsoft 365 Business: A Hands-on, Effective Guide Follow along with the companion video: Achieve greater security and productivity with Microsoft Intune and Microsoft 365 Explore click-through interactive guides for more advanced instruction: Microsoft Intune guided demos Topics include configuring Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. As long as it is the latest version for iPhone (they must have iOS 9 or later, and updated Outlook app), there is “Sync Contacts” slider under Settings (gear in top right corner of app) that will sync the contacts one-way. I already read throught this article: Support Tip: Enabling Outlook iOS Contact Sync with iOS12 MDM Controls Aug 19, 2025 · In this blog post, we will explore multiple ways to manually sync Intune policies on Windows 10 and Windows 11 devices. Our environment does not use Exchange Active Directory. When set to Not configured (default), Intune doesn't change or update this setting. Is there an easy way to sync Outlook contacts and calendar entries to Apple's Mail and Calendar apps? I have been asked if this is possible. I've got Contacts syncing and Calendar syncing on Android. Basically, just a strip down enrollment into Intune using the Company Portal. After enabling the contact sync in outlook (managed) it merges the company GAL with the personal contacts in the app and synchronizes it to icloud. Once you set up your Contacts list, any contacts will appear on the Contacts screen. It all depends on the iOS enrollment type. Starting with iPhones in Intune because 99% of the company phones are iPhones. 6) iCloud app not syncing calendars and contacts from Outlook on desktop. You can: Tap a contact to see options for calling and messaging them. I’ve been facing this issue for quite some time and finally after many months of troubleshooting, support calls, I was able to find the solution. When you remove the sync configuration for the native iOS app, all contacts in the phone that was synced down from the mailbox will get deleted. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. How could we auto add\\sync users from the Global Address List to the contact list in I looked into syncing it for my users since we're a small org but in the end, there wasn't a good solution. If multiple accounts are present, choose the one you want whose setting you want to change. blue®, you can synchronize the Microsoft 365 Global Address List (GAL) with Apple iPhone, ensuring up-to-date contacts on the go. I can be wrong but from ios 11. Mar 3, 2025 · Sync the enrolled device you're using for work to get the latest updates, requirements, and communications from your organization. Over time, the accumulated errors cause duplicate contacts to be created. Microsoft Intune is a cloud-based service that allows organizations to manage their mobile devices, applications, and computers. Ran into a Jan 12, 2023 · On windows you can find a “Sync” button under the gear icon. Aug 4, 2025 · Migrating devices to Intune helps IT admins consolidate device management across platforms, enforce consistent security policies, and reduce operational complexity. I do not need to "sync" contacts with Outlook, I simply need to push 2 contacts that are for the on-call supervisor phones. The Problem: Many of our users, mainly the I am being asked by the customer to enable Outlook to sync contacts and calendar to the iPhone/iPad native contacts and calendar app. And from the "Device Restrictions" we allow the native iOS contact app to synchronise with exchange, because we want the employees to use the contact app for private and corporate contacts, too. This also occurs if the device is registered to multiple organizations or has disabled Mar 10, 2025 · Syncing issues are a common source of trouble for mobile Outlook users. I have Mar 10, 2023 · Microsoft Intune stops syncing because of closed Firewall ports. Anyone else have this problem? How long after you accept the terms in ABM before Intune is updated. Jan 1, 2025 · Learn how to manually sync Android device with Intune to receive the most recent updates, policies, apps, and configurations from your organization. If you don't use an Outlook. Try PowerShell or Graph API Run the following PowerShell command to check your policies: Aug 29, 2018 · Not applicable - this policy is not supported on this platform. Jun 16, 2024 · Hello experts! We have to configure VPP apps in Intune, for this, everything is in place between ABM and Intune. I have searched on Google for anyone having similar issues but haven’t any luck I have 5 devices setup on intune and none of them are showing up as synced. Have you been facing issues with your #Intune enrolled #iOS device when it comes to synchronizing contacts to and from native contacts & #outlook? Then this I tried reinstalling Intune to no avail I tried syncing from the Intune side to no avail. com email sync issues. Outlook app then saves a copy of the contacts to the users iCloud account, that then syncs to their local device. Company Portal regularly syncs devices as long as you have a Wi-Fi connection. The only thing I can think of that might cause an issue when we first started using Intune, is that we had to unenroll the user from Intune, delete their company email from the native mail app, reenroll in Intune and then when the prompt comes up to the password in for the configured profile is when it started working. Supposing the users are using Outlook for mobile phone, as a workaround, you can advise them to manually adding the GAL contacts to the personal contact list via the Outlook desktop client using steps below: Open the Address Book within Outlook and select the Global Address Jun 18, 2025 · The MultiLine for Intune app provides you a separate contact list to use to make your business calls. Evaluate Profile Conflicts: Avoid overlapping settings across multiple profiles that might cause conflicts. Mar 3, 2025 · The Sync device action forces the selected device to immediately check in with Intune. I can't see any config / app policies i've set in Intune that seem to effect this. Based on my research and testing, it is not possible unless I turn off settings in the App Protection Policy and important settings in the Conditional Access Policy (Use Client Apps and Require App Protection Policy) to the point that Security is Android Enterprise Work Profile Contacts Sync with Native Contacts Hi All, I am trying to get Outlook Contacts to sync with the Native Contacts on an Android Phone. With Intune, IT administrators can enforce Oct 25, 2023 · There was a recent issue where an active device did not report its last check-in date in Intune even though it was actively checking in. May 30, 2024 · We currently enroll and manage our devices through Microsoft Intune. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Mar 12, 2024 · I have configured MS Intune on a Windows 11 Thinkpad and the laptop is showing in Intune admin Center, at some point in time the laptop stopped synching. That's been accepted more or less. But Intune not only lets you manage a wider range of devices (including computers that run Windows), but Is your DEP sync working properly? Apple updated their terms and conditions in the ABM portal the other week and Intune/ABM sync won’t work properly until you sign into ABM and accept the T&C. Overview Devices with work profiles store contacts in separate local directories for the work and personal profiles. Syncing can also help resolve work Mar 7, 2022 · I have 60 or so iOS devices enrolled into intune, all supervised (added via Apple business manager) and all worked fine when enrolling (apps deployed, profile, wallpaper etc). Still, when initiating the sync… I know that Outlook app can sync with Contacts, but it's a 1 way sync and not live. Additionally the contacts should be under a separate list and not merged with the personal contacts. The process to export contacts begins only when Outlook is in the foreground Calls, texts, & contacts in your Work Profile Calls and texts (SMS/RCS) aren't generally available from within the Work Profile because telephony works across the entire device and operates independently of the Work Profile. We can look up contacts for EVERY employee in the Outlook app, but I want to have a select group of contacts pre-loaded on the phone when I hand them out and I want to be able to keep this list up to date remotely and not have to Nov 29, 2017 · We have Active Directory syncing with O365 online and we use Outlook on our computers and phones. Some were able to get the contacts back from an iCloud backup but has anyone else experience this? I have the setting configured in the Data Protection area to allow " Sync policy managed app data with native apps or add-ins". May 26, 2025 · Syncing your Outlook contacts with your Samsung phone can streamline communication, ensuring all your important connections are easily accessible. The Google Contacts app is not available via Apple Business Manager so we cannot sync our Google Contacts. Finally, there is the fourth option (my favorite), which is also in the Intune company portal app as well as the Company Portal website. Apr 17, 2024 · I do not have any custom compliance policies or configuration profile or app config. Meanwhile, for iOS devices may show as "Not Contacted" in Intune. In this blog, learn how to start using Apple’s MDM migration feature to easily move your macOS and iOS/iPadOS fleet to Intune. We already use a Global Address List which is also showing on the contacts app, but without contacts. How to Force Intune to Sync in Windows 10 Forcing Intune to sync on a Windows 10 device can be accomplished through various methods, including utilizing the Settings menu, the Company Portal app, or PowerShell commands. The option appears on initial setup, but after "Device Administrator" turns on, the option is no longer listed. Find out what to do if your iCloud Contacts, Calendars or Reminders aren't appearing on all of the devices that you use with iCloud. com -> Intune MDM Server -> Sync is disabled. 829 How to Fix Microsoft Intune Not Syncing? Microsoft Intune is a powerful cloud-based service that helps organizations manage mobile devices, applications, and users. This feature can help you immediately validate and troubleshoot policies you're assigned to, without waiting for the next scheduled check-in. But when I enable this, no contacts are synced. Take a look at these things. But same result, no actual contacts sync. We can look up contacts for EVERY employee in the Outlook app, but I want to have a select group of contacts pre-loaded on the phone when I hand them out and I want to be able to keep this list up to date remotely and not have to Feb 11, 2025 · This article provides suggestions for troubleshooting device enrollment issues in Microsoft Intune. What is the best way to sync work contacts to iOS? Have intune set up and working properly and apps are pushing out to iPhones. I can get my contacts to sync fine and I am in that same test group. Have a weird issue, WhatsApp on our iOS managed devices doesn't sync with the Contacts on the phone. If your email, calendar, and contacts were syncing before and now they don't, see Fix Outlook. By default, when an app runs in the personal profile, it To save Outlook contacts to your native address book: First go to Device Settings > Contacts and confirm that the 'Default Account' is set to 'iCloud'. What is the best way to sync work contacts to iOS? Thanks! I tried factory resetting multiple times but it always came up with the apple OBE setup. However, with iOS User Enrollment, the sync doesn't work. I found a way… Jun 3, 2021 · The device is brand new so it has never been connected to Intune before. In this comprehensive guide, we will walk you through everything you need to know to seamlessly integrate your Outlook contacts with your Samsung device. Mar 7, 2024 · Note: Each device management service developer implements these settings differently. Feb 20, 2024 · To fix The sync could not be initiated, try opening port 444 with a new firewall rule and unregistering the device from other organizations. Nov 26, 2021 · I'm looking for a way to sync users' phone contacts with their account. However, when I go to sync the contacts by going to Contacts > Groups > Turning on Global Address Book for Mail, it automatically removes the selection from Global Address Book. Tried to restore iPhone with iTunes. iTunes rejected my password (iTunes awhile back forced encryption and passwords with local Scheduled sync Scheduled sync for Microsoft Intune contact syncing, sync. Hey all Intune gurus, We are in the deployment of Intune MDM to manage our mobile devices, mainly iOS/iPadOS and Android, and we need to push a list of contacts into users native Contacts app. Jan 30, 2023 · ISSUE: Outlook calendar does not sync in iOS corporate mobile phone but no issue on the computer. It will not let me select it. I can not find a reason for this, as all connectors and tokens appear… Apr 27, 2023 · Mac Not Compliant on Intune because of DefaultDeviceCompliancePolicy. We used Exchange ActiveSync to manage corporate contacts but as the title says basic authentication has been deprecated. You must accept new Apple Terms & Conditions in the Apple Portal. microsoft. Detailed steps of the troubleshooting done: >Followed Can't sync calendar and contacts with my phone or tablet - Microsoft Support Go to the Calendar in the Outlook app and tap the three lines in the upper left-hand corner. Jul 9, 2025 · Guidance on enabling Extended Security Updates (ESU) for Windows 10 using Intune, especially for systems that cannot be upgraded to Windows 11 Hello everyone, Jon Warnken a Cloud Solutions Architect. No issue with performing sync from access work or school settings, app deployment and OS updates on the device. Do you want to connect it again with another service?". We use personally-owned work profile by default and we have a doubt. This ensures that users always have the most up-to-date contact details available on their devices. Syncing forces your device to connect with Intune to receive your organization’s latest updates, policies, and targeted application deployments. You can force a manual sync via Settings > Accounts > Access work or school > Sync on an affected device. When i have a call, i need save the number automatically in the contacts application. You should have an iCloud account listed and you may have an "Exchange" or "Exchange Online" if you had previously setup your Rowan Exchange account as well. I am against it as it puts company data outside the containers InTune is tasked to protect. If not possible could you please include Microsoft documentation for reference that intune enrolled devices can’t sync device outlook calendar with native iOS calendar? … I've got Intune successfully running with a BYOD and Corp Owned flavor. Feb 2, 2024 · I need to push two contacts to all company phones so that they are in the native contacts app. We have a policy to sync them every hour. Looking for a workaround. Best we could come up with was to deploy Outlook without managed to unmanaged sync, and then deploy an additional Email profile through iOS accounts, choosing to only sync Contacts via that. Oct 20, 2022 · Hello my spicy friends! I’m trying to figure out a good way to manage contacts for our police department. Jan 10, 2025 · Windows 11 Devices Can’t Sync with Intune After Enrollment: Troubleshooting and Solutions In the rapidly evolving landscape of mobile device management (MDM), organizations are increasingly depending on solutions like Microsoft Intune to manage their devices, applications, and security settings efficiently. By syncing with Exchange, you'll be able to easily call and message with Exchange contacts. I have also checked the permissions for Outlook app and amended so Contacts has allow access. Connectivity and Sync Issues If you want Google Contacts on your device, but you don't want your changes to sync automatically to the cloud, you can stop automatic sync: On your Android phone or tablet, open your Settings app. Outlook have an option to sync contact to the contacts app in iOS (one-way sync). May 11, 2025 · How to Sync Devices with MS Intune Managing a fleet of devices in an organizational setting can be a complex endeavor, particularly when it comes to ensuring that devices remain secure and compliant with company policies. so that, for example, when changing devices, contacts are also transferred. The sync contacts toggle in outlook app does not sync contacts. Maybe making sure the contacts are managed by syncing them with outlook? Nov 11, 2017 · Outlook app has different option for syncing the contacts to their phone. Jun 7, 2022 · Currently InTune does not add the native calendar app to the work profile and I have no way of adding it from InTune. Nov 18, 2019 · When the device is enrolled in intune it's processing the managed policy and is able to activate the contact sync. Please restart the device, sync from Intune portal and wait some time to see if the WiFI profile will be removed from the device. With iOS Device Enrollment, the one-way "sync" from Outlook to the native Contacts app, does work. In the time since then, we have had 6 devices that have stopped communicating with InTune. With sync. Using Intune in our shop, When I take an SSD from a laptop and move it to a new shell (so new motherboard and everything else), Intune breaks and won't check in. I have installed Intune Company Portal per our requirements and signed in. Outlook will display a brief banner that "contacts export in progress" but I May 23, 2018 · i am struggeling to prevent access to corporate O365 contacts in iOS from unwanted applications (whatsapp) We use E3 licenses and I added the full intune licenses to get access to all intune settings. Nov 22, 2021 · Hi team, Is it possible to sync o365 calendar with native app in IOS using intune. When a device checks in, it immediately receives any pending actions or policies assigned to it. Jun 21, 2023 · However, if the Wi-Fi profile still exists on the Windows 11 device after removing it in Intune and synchronizing on the device, there may be a sync issue. So a contact added in the iPhone contacts app is not synced back to the users work account. Note: if you don’t see “Save Contacts” an Intune App Protection Policy may be blocking contacts sync. " Our ABM currently syncs to intune via vpp token. and this video explains the solution and made a video hoping that this would help many other admins! Jul 6, 2025 · Here's how you can force Intune to sync in Windows 11/10 if you find that Microsoft Intune is not syncing. Like Office 365, Microsoft Intune is a cloud-based service that can help you protect and manage the Exchange ActiveSync devices in your organization. So, my option is only to force all users to sync contacts, or If your account administrator has not blocked contact save capabilities with an Intune policy, then you can export contacts by going to Settings > Accounts > Save Contacts (for Microsoft 365 Exchange accounts only). I believe the setting is called contact sync and can either be turned on by the user within outlook or enforced via an app configuration policy. We want that users with an enrolled iPhone using protected apps like Outlook and not the build-in Mail app of iOS. We use Maas360 for MDM. Hello, I am trying to allow syncing contacts to the native iOS app but also blocking access for unmanaged apps like Whatsapp, Facebook and co. Details: Desktop OS: Windows 10 Enterprise v1803 OS build 17134. Advanced device management with Microsoft Intune Looking for more advanced mobile device management capabilities? Consider Microsoft Intune. Apple done it again, stopping sync between Apple Business Manager and Intune because they have changed their terms and conditions. Did you create the original profile after the phone was sync’d into intune from the ABM portal? If you did that is likely to be the cause, as the phone existed prior to the profile, so never got evaluated against one. Don't call it InTune. This causes sync errors. 7) Cannot add Outlook Account with a corporate email address to sync. However, users may encounter challenges, especially after enrolling their Windows 11 We use Intune as our MDM for our Iphones. However, it's not possible because the old management profile already exists and I cannot remove it. blue® enables seamless and automated synchronization of contacts to ensure accurate and up-to-date information across devices. For example, iOS policies won’t work on Android devices, and Samsung KNOX policies won’t work on non-Samsung KNOX devices. However, if you ever need to disconnect for an extended period of time, you can manually sync the device when you return to get any updates you missed. When you start a manual sync on the device or in the Microsoft Intune admin center, synchronization isn't started and the last sync time isn't updated. Sep 18, 2023 · Centrally Manage Company Contacts and Deploy to Built-In Contacts App Using Intune, SharePoint, PowerShell and Graph API. How does everyone else manage their corporate contacts centrally? Jun 5, 2024 · Under the Accounts header, select the account (s) there and from the list of currently syncing data, tap the "Contacts" slider to disable iOS contact sync. Tried syncing again and found only the remaining 8 new contacts that didn’t sync with Outlook on my phone (other 502 were gone. In the test group users complaining about the lack of contacts in the build-in contact app. Well, what bothers is me is the fact that 3rd party apps like whatsapp are able to see these work contacts. If you do not see this setting that is OK, the setting should only be available if you have more than one account added to your device. RequireRemainContact I'm dealing with a Mac that suddenly went Not Compliant last week based on the compliance policy DefaultDeviceCompliancePolicy. RequireRemainContact. In Outlook, if I go to the address book and select Global Address List, I can see a list of all the AD users along with their email address and phone numbers. You can use Registry editor or Restart a Service. Before you begin: You're on the right page if you're troubleshooting sync issues while setting up your mobile email for the first time. The phones rotate but the numbers do not change. Mar 2, 2023 · Office 365 + Intune/Endpoint Manager - Sync important contacts to phones I'm working for a organisation that wants to have some Outlook contacts be placed on company owned phones so that staff always have up to date contact information for people like HR and IT support. Toggling the option for users to change the setting has no impact. Feb 10, 2025 · This developer’s guide explains how you can enhance your app to use contact data from the work profile. I also use Apple Business Manager. The only way I've found to fix it is to remove Intune's certificates and such, and reenroll it. Apr 6, 2021 · Recently our Android users are reporting that they are unable to toggle "sync contacts" in Outlook mobile. Aug 18, 2023 · Limit access to contacts on managed devices Learn how to use Mobile Device Management (MDM) to choose which apps can access contacts. I have read mixed things online - older posts I found indicate it's not possible - newer ones seem to indicate that it is. This has been working fantastically for me, and does not force me to wipe the computer. Mar 17, 2025 · Allow unmanaged apps to read from managed contacts accounts: Yes lets unmanaged apps, such as the built-in iOS/iPadOS Contacts app, to read and access contact information from managed apps, including the Outlook mobile app. I am guessing I am missing some piece in the middle, maybe I need to make a specific contact list to sync. If that doesn't work, contact your IT admin as your organization might not allow syncing. We have corporate owned work profile devices deployed which sync contacts from the work profile outlook to the native contact app outside the work profile. Browse other sections of this guide for OS-specific enrollment troubleshooting. This Blog post contains several PowerShell scripts and to not overwhelm you with a wall of code, the scripts are included in collapsible sections and have a link to my GitHub repository. I can login to company email through the Mail App with no problems. Nov 3, 2020 · Intune Service Issues: Occasionally, the problem might be on Intune's side, especially if many devices are experiencing the same issue simultaneously. (Thanks for the previous question help. com or Microsoft 365 for business account, contact your email provider. It can be done but the problem is it doesn’t sync 2 ways. I have a device in hand now that has been returned, the user has left the company, and it Jul 23, 2024 · Find out how you can resolve Windows 11/10 devices can't sync with Intune after enrollment. May 12, 2025 · Verify Device Sync: Confirm that devices are syncing with Intune and receiving the profile updates. Utilize Diagnostic Tools: Use Intune's built-in troubleshooting tools to pinpoint configuration errors. However, the users contacts does not synch on her phone or even when I test enrollling her on my Android. Hello guys,I am struggling with a specific use-case: I would like to allow users to save Outlook contacts (company email == company contacts) to the native Discover effective methods for iPhone contact sync using Apple Business Manager and Microsoft Intune, enhancing efficiency and security. Outlook app - Save contacts feature is on in the configuration but it wont work. That's why we always push the mail account into the native mail but just sync calendar and contacts and disable the contact export in Outlook. Feb 11, 2025 · After a Windows 10 device is enrolled in Intune for some time (randomly from two minutes to two days), the device can no longer sync with Intune. IT teams can lower the likelihood of unintended changes, limit potential disruptions to employee devices, and implement safeguards to prevent unauthorized changes. Mar 3, 2025 · Block iCloud Contact Backup: Yes prevents iCloud from syncing the device contacts. Pending - The device has not checked in to Intune to retrieve the policy. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? Please can someone advise us as we are unsure where to go. Our Intune environment only syncs with Google Workspace Accounts. One pain point is people are being told they can't add personal email into the corporate Outlook app. I did some tests and the in… As far as I know, Exchange GAL does not sync to mobile phones natively. Ouch. Currently our users are in company devices, with Company Portal and downloading contacts from Outlook. So, the solution ended up being: "You are responsible for maintaining your contacts in Outlook" and then I turned on Outlook contact sync. Is this possible via configuration profile? Oct 22, 2021 · Hi y'all, Could you enable syncing of accounts stored in Outlook to the native Contacts apps in the Personal Profile on personal Android devices? We are using app protecting policies and a mix of COPE, BYOD and MAM. Just as the options above, this will cause the device to contact the Intune service and check for any policy additions or removals. Mar 29, 2023 · Hello, We started using InTune as an MDM for managing our Apple iPads about 5 months ago. So, my question is. Apr 29, 2025 · With Intune App Protection Policies, the setting Sync policy managed app data with native apps or add-ins defines whether Save Contacts, Sync Calendars, and Add-ins are available for use within the work or school account. When this issue occurs, no errors are logged in the event logs. The other 8/10 stayed on the phone. Backed up Outlook contacts immediately. Works really well. I tried removing it from ABM and Intune then re-adding it using Apple Configurator re-syncing the token, and it still would not enroll. :) ) We've got the test group converted over, everything is working well. By enabling organizations to control their devices and ensure compliance with security policies, Intune plays a crucial role in modern IT management. And remember to setup an app config for OneDrive, otherwise Outlook will not getting the account to save data or import data of OneDrive. Anyone has seen this before? Why did it lose connection? Sep 18, 2024 · Based on the information I found, it seems that issues with syncing and checking in devices between Intune and ABM are caused that Apple needs to update something and then break the existing devices to make sure that you are on the latest setup/agreement. The sync process cannot run continuously in the background to ensure a consistent steady state. Users don't see it. This article focuses on the troubleshooting steps necessary to address common issues with feature update policies in Intune. This support tip outlines the configuration options to control managed contacts transfer between Outlook mobile and the native iOS contacts app. Hope the above information can help. Effectively managing feature updates for Windows devices is essential for maintaining system performance and security. ). Since the native outlook app doesn't support 2-way sync, the solution is to create a secondary configuration to sync contacts via the native mail client via active sync, you only need to sync the contacts and you can enforce this. Sep 9, 2022 · Hi all, looking for some advice enabling location services but denying apps access to location via Intune on autopilot devices (with privacy settings page hidden in oobe). I will also answer important questions. I cant… Dec 10, 2018 · You can now use Intune to c onfigure the contact device restriction settings in the UI to allow or block Outlook for iOS’s ability to save contacts to the native iOS Contacts app. Having contacts and calendars sync to the personal side would be best, but they need to still be linked to the work profile so they get removed along with the work profile if needed. For organizations with multiple people managing Intune, this creates a safety net without slowing down day-to-day operations. There are other 3rd party apps that will sync the GAL for you see here - i do not have any experience with these so i cannot advise which is the best to use. I played with using the native app and only syncing contacts. The same for sync calendar. To learn how various Contacts settings are applied to your devices and users, consult your developer’s device management service documentation. However, syncing issues can occasionally arise, preventing devices from updating Jun 17, 2025 · We have about 200 shared devices, some enrolled using a provisioning package and others by a general IT user. This is iOS behavior, IIRC -- Outlook for iOS only has 1 way contact syncing (so even if you modify a contact that synced from Outlook, the edit won't sync back to Outlook), whereas the Android app does have 2 way sync. I got lots of people on iPads not . Oct 23, 2020 · iOS native contacts sync with Microsoft Outlook for devices enrolled with Intune had few issues. Mar 31, 2025 · Suggestions for troubleshooting some of the most common enrollment and sync token errors when enrolling iOS/iPadOS devices in Intune. However, we have noticed that… Scheduled sync The advantage of syncing contacts between Apple iPhone and Microsoft Intune is the scheduled sync feature, which allows users to automatically update their contact information at regular intervals without manual intervention. All my configuration profiles show as pending even after manually syncing… Jan 11, 2025 · This article addresses how to resolve syncing issues between Workspace ONE UEM console and Apple Business Manager/Apple School Manager. Make sure you have it enabled in the App Configuration Policy. I then have the option to add the user as a contact. Any help would be greatly appreciated. Device Compliance: If a device isn't compliant or doesn't meet certain requirements, certain deployments might fail. Conflict - There is an existing setting on the device that Intune cannot override. Jun 25, 2025 · Because of the current design of iOS and the contact synchronization feature in Outlook for iOS, syncs often don't finish. When saving contacts on their phone, they must specify to save them as Outlook contacts however Aug 12, 2019 · 5) No way to sync Calendars or Contacts from Outlook with iTunes when iPhone is plugged in. I am not sure why this is. Eventually I gave up and decided to remove the device in Intune to try to re-enroll. Dec 14, 2020 · There is a workaround to getting some contacts to sync - a person has to save a contact as one on their Outlook desktop first and then it will sync to their mobile device. 5. But most of the devices, even though they are powered on and in use, with a mobile signal, show last contact as days or weeks ago. Jan 4, 2025 · Now that we’ve identified potential causes, let’s delve into how users can force Intune to sync their devices. You could wait for the next Intune policy refresh cycle, but this would mean waiting a couple of hours before you know if the Jun 18, 2019 · Hi All, my firm has recently migrated to o365 and are still rolling out, we're having some huge issues with regards to people personal contacts syncing from Outlook iOS to Native contacts, Scenario: We enable the Save Contacts option. Aug 23, 2025 · In this guide, I will show you 5 methods to sync the global address list to iPhone devices. As I understand it, the computer must sync with Intune at least every 30 days, or this policy gets grumpy. Nov 1, 2018 · Assign the policy to a group of users: Syncing contacts to the native contacts app For contacts to show up in the native contacts app, users need to manually select “Save Contacts” in Outlook settings to sync contacts to their device. 3, unmanaged apps can't access managed contacts anymore. Jun 22, 2023 · Hi, my company have Microsoft Intune with to many Android devices. Is there a better way to do this? Is there a way to view who is calling, etc without the users Here's my experience with iOS Outlook and contact sync. And when you setup the Outlook app they will not sync the mailbox contacts down to the phone (by default). As we continue to learn more, we are tasked with trying to figure out what best practices others are using for company contacts. If you haven’t used Android's contacts APIs before, read Contacts Provider to familiarize yourself with the APIs. Right now, the Conditional Access as seen below locks up users without Intune so they can only use Microsoft Apps. When I navigate to contacts App > Manage Contacts > Sync Contacts > Add Account then Outlook and type my email address in, it returns "This email address is already connected with Office 365. Apple MDM Push Certificate is Active Enrollment program Token is Active Apple VPP Token is Active. All devices are compliant and configured with a shared device profile. I created the needed rules also with the setting to prevent unmanaged apps to access corporate contacts but Whatsapp still shows all coporate Oct 20, 2021 · Iphone SE with MS Intune/Apple Business Management not syncing contacts between handset and iCloud We have a number of iPhone SEs managed through Apple Business Manager and MS Intune, along with federated login to Apple ID/iCloud from our MS 365/Azure AD system. How can i… Apr 6, 2022 · Hello everyone, we are using Intune for our MDM Solution and deploy iOS devices via the Automated Device Enrollment Program of Apple. Jul 13, 2022 · I have a new iPhone 13 with 15. Find out how to troubleshoot when Outlook is not syncing on Android. Some fields may be restricted from exporting to the Contacts store by your IT Admin. pkjjm jcwxi gctmybo auvg fdqyy xmur abm pkybla ozuhg lidgec