You are not eligible to purchase or view information about this software nintendo switch. Press the + button or .

You are not eligible to purchase or view information about this software nintendo switch. Are you seeing the 'You Are Not Eligible to Purchase' error on your NINTENDO Switch 2 when trying to buy or download games? This video explains why this mess Instructions for purchasing and pre-ordering software through Nintendo's website. Buy Pokémon™ Sword and shop other great Nintendo products online at the official My Nintendo Store. 8K subscribers Subscribed Access resources to learn everything you need to know about Nintendo Switch, Parental Controls, and Set Up Parental Controls In this article, you'll learn how much your Nintendo Gold Points are worth towards digital purchases. This subreddit and its content are entirely If the game has already been released or it releases within 7 days, you will be given the option to select Proceed to Purchase instead. A Nintendo Account is an account that is required for using certain services from Nintendo, such as online services for Nintendo Switch 2 and Nintendo Switch (including access to the Nintendo eShop), off-device software purchases, and the My Nintendo loyalty service. The usage conditions for purchased Nintendo Switch Game Vouchers won't change. Nov 13, 2024 · The most common reason for a Nintendo Switch not being eligible to purchase is that your date of birth indicates that you are under the age of 13. Please note that even if you are not eligible to create a Nintendo Account, you can continue using your Nintendo Network ID if you have one. Nintendo Switch 2 Nintendo Switch Nintendo Account Apps and other products Repair Nintendo product recycling Warranty Licensed product information Parents Info for parents Parental controls May 15, 2024 · Ultimately with some vigilance on software updates, account details, and system configurations, you can conquer frustrating Nintendo eShop purchase failures. 99 and is set for launch on June 5. i tried to open the doom eternal store page but it says you are not eligible to purchase or view info about tis software, how do i solve this? Archived post. Note: If a software update is available when the Nintendo Switch console is connected online, you will be prompted to download it upon starting the game or application. 2M subscribers in the NintendoSwitch community. May 16, 2019 · Nintendo have announced a new Special Offer for Nintendo Switch Online subscribers: the Nintendo Switch Game Vouchers, that allow you to save money by buying a voucher redeemable for two games! Get information on everything revolving around piracy on the Nintendo Switch from apps, games, development, and support. Mar 13, 2024 · Confused about why you're not eligible to view content on Nintendo eShop? Let's explore common reasons and solutions. Once the code is redeemed, all members of the family group will be covered by the service. Steps for checking your Nintendo eShop purchase history on your Nintendo Switch 2/ Nintendo Switch console or on the Nintendo Account website. Aug 9, 2023 · Why does my switch say you are not eligible? Why does my switch say I am not eligible to purchase or view information about this software? This means that your date of birth indicates that you are under age 13. Depending on the region, some children may be subject to verifiable parental consent laws and their account must be created Oct 16, 2022 · Why does my switch say you are not eligible? This means that your date of birth indicates that you are under age 13. Additional Information: Purchases on the Nintendo Switch eShop are tied to the Nintendo Account that made the purchase. Child accounts under 13 cannot have registered email addresses. Download the Nintendo Switch Parental Controls smart device application and link it to your Nintendo Switch 2 or Nintendo Switch console (s) to access the most robust control options, including options required for younger players to use GameChat on Nintendo Switch 2. Access resources to learn everything you need to know about Nintendo Switch 2, Games & Apps, and Game Support A receipt for each transaction in Nintendo eShop for Nintendo Switch is emailed to the Nintendo Account that made the purchase. The family group account admin does Nov 9, 2023 · Downloadable software that you purchase is tied to your Nintendo Account and can be played on your primary Nintendo Switch console and, under certain conditions, other Nintendo Switch consoles where you link your Nintendo Account. Find out why your switch is saying you are not eligible and learn how to resolve the issue. Why is my Nintendo switch not letting me buy anything? Ensure your system has the latest system menu version installed. Once you’ve purchased downloadable software, you can use your Nintendo Account to access it on any Nintendo Switch console (primary or non-primary). How can I purchase a game on the Nintendo website? Do I need to have a Nintendo Switch console? A Nintendo Account is required to purchase games through the Jun 3, 2025 · Nintendo Switch 2 preorders went live on April 24 and swiftly sold out at major retailers. This is an agreement (the “Agreement”) between you and Nintendo of America Inc. If you purchase a digital version of the game, it may also be necessary to purchase a microSD card depending on the game's storage requirements and the storage available on your Nintendo Switch console. (together with its affiliates, “Nintendo” or “we” or “our”) and governs your access to and use of (i) this Nintendo video game console and its accessories (the “Console”) and (ii) the software, content, and data that came with the Console, or The information in this article can help you if you are unable to complete an order in the My Nintendo Store for physical items that are exclusive to Nintendo Switch Online members. Information My Nintendo members earn Gold Points equivalent to the following percentage of the purchase amount (excluding tax and any points or discounts used): 5% for eligible digital NintendoKA ID: 28423Meta-Answer ID: 22953 Information Purchases on the Nintendo Switch eShop are tied to the Nintendo Account that made the purchase. Purchases of Nintendo 3DS or Wii U physical software and purchases of certain passes, Nintendo Switch Online memberships, automatic renewals for passes, in-game items, and virtual currency do not earn Gold Points. Discover Nintendo Switch 2 exclusive games, Nintendo Switch games, and more. Certain restrictions can also be placed directly on-device without the app. Mar 24, 2025 · Important: Only physical games for Nintendo Switch whose original release date was on or before March 24, 2025 qualify for My Nintendo points. Jul 23, 2021 · Fix #2: Check if you are trying to play a game trial. Customer: i am trying to download skyrim on the nintendo switch and when i try to open to veiw it it says “ you are not eligible to purchase or view information about this software” how do i fix this ? Oct 31, 2017 · Games of this rating show up in recent games, coming soon, etc. Downloadable software that you purchase is tied to your Nintendo Account and can be played on your consoles that can load virtual game cards, and, under certain conditions, other consoles where you link your If you find a record of the purchase, you can redownload the content on your Nintendo Switch using the Nintendo Account that purchased the content. This video shows you how to fix "You Are Not Eligible to Purchase" issues on your Nintendo Switch 2 eShop. Nintendo eShop Cards From Amazon: https://amzn. Once you've purchased a digital game, you can use your Nintendo Information for when you receive the message “Checking if the software can be played…” when starting a game on Nintendo Switch 2 and Nintendo Switch. Nintendo Switch Game Apr 2, 2025 · Key Takeaways Nintendo will have restrictions on who can pre-order the Switch 2 directly from them. But I have no parental controls enabled and it still says when I try to select an M rated game on the eshop "you are not eligible to purchase or view information about this software" Boards Nintendo Switch A question about my A receipt for each transaction in Nintendo eShop for Nintendo Switch is emailed to the Nintendo Account that made the purchase. Access resources to learn everything you need to know about Nintendo Switch, Parental Controls, and Information for Parents Gold Points can be used toward purchase of eligible Nintendo Switch digital games, DLC, Nintendo Switch Game Vouchers, and Nintendo Switch Online memberships, excluding certain passes, automatic renewals for passes and Nintendo Switch Online memberships, in-game items, and virtual currency. I want to buy them with his account but can't access them in the eshop because of his age it seems as they are M rated. The error also includes the message “If you have not purchased this software, you can do so from the Nintendo eShop. Follow the simple steps to fix the problem and regain the The information in this article can help you when: You're not eligible to create an account. What are Nintendo Switch Game Vouchers? Nintendo Switch Game Vouchers are a special offer available to Nintendo Switch Online members that can be purchased through January 30, 2026 11:59 PM Pacific Time in a set of two vouchers. How long are My Nintendo rewards available for? Rewards are available for a set period of time (some rewards may be offered repeatedly). You can also use My Nintendo Gold Points as payment towards eligible digital game and DLC purchases in the Nintendo eShop and on the Nintendo website (where available). Gold Points can be used toward purchase of eligible Nintendo Switch digital games, DLC, Nintendo Switch Game Vouchers, and Nintendo Switch Online memberships, excluding certain passes, automatic renewals for passes and Nintendo Switch Online memberships, in-game items, and virtual currency. The console starts at $449. Plus, check out ongoing sales and deals on games. I have my birthdate entered correctly in my information and I don’t have parental controls on, so is there any other reason why this could Learn how to manage purchase restrictions and viewable Nintendo eShop content for the Nintendo Switch 2 and Nintendo Switch consoles and the My Nintendo Store. How to check for the latest system update Additional Information: Parental Controls can be managed on the Nintendo Switch console or through the Nintendo Switch Parental Controls application for smart devices. 5. A Nintendo Account is an account that is required for using certain services from Nintendo, such as online services (including access to the Nintendo eShop) for Nintendo Switch 2 and Nintendo Switch, off-device software purchases, and the My Nintendo loyalty program. New to Nintendo Switch Parental Controls How to Set Up, Adjust, or Remove Nintendo Switch Parental Controls How to Manage Multiple Consoles in the Nintendo Switch Parental Instructions on managing purchase restrictions for the Nintendo Switch system or the online Game Store. Learn how to check and change your Nintendo Account region, verify age restrictions, and But yes, you can play any age rating. Don’t worry, this hurdle is more common than you might think. Oct 7, 2023 · Why does my Nintendo switch say I am not eligible to purchase or view information about this software? This means that your date of birth indicates that you are under age 13. Press the + button or Jul 24, 2025 · Shop at the My Nintendo Store for exclusive Nintendo merchandise, video games in digital and physical formats, Nintendo Switch™ systems, and much more. Dec 22, 2020 · Ok, so my son is 13 years old, I was hoping to purchase him some games on his switch for Christmas. Before you start You will need: Your Nintendo Switch console A soft, dry, clean cotton cloth Steps to help you when the screen on the Nintendo Switch console does not work as expected when you tap or swipe it with your finger. Details: Instructions for starting software pre-installed on a Nintendo Switch system for the first time and how to register the software. Select Nintendo Switch Online in the left-hand menu. If your Nintendo Switch Online membership ends before you redeem a voucher, you will still be able to use the voucher as long as you begin a new membership before the voucher expires. (For Nintendo Accounts for children, the email is sent to the parent Troubleshooting steps for resolving the error message "This user cannot play this software" on Nintendo Switch, including purchase options from Nintendo eShop. I dont have parental controls of my switch but every time i go to the eshop and try to open warframe it comes up with "You are not eligible to purchase or view information about this software". On Nintendo Switch 2, scroll down to the "Eligible Games" section and select View All On Nintendo Switch, scroll down and select View List of Eligible Software. to/3fA9A8g Nintendo Switch How To Download Purchased Games - How To Access resources to learn everything you need to know about Nintendo Switch, Nintendo Switch Online, and Membership Overview Can DLC for one region be used with the same software title from another region? Region compatibility for DLC depends on the software. To qualify for a pre-order from Nintendo, users must have been a Nintendo Switch Online member for at least two consecutive years by March 31, 2025, with an active membership on the day of pre-order. does anyone May 18, 2019 · Users with an active, paid Nintendo Switch Online membership (individual or family) are eligible to purchase and redeem vouchers. Posts 1 to 9 of 9 1 Nathanaelerik Sun 4th Apr 2021 I recently turned 18 and was looking at a game on the Nintendo Eshop that is rated M, however, when I clicked on it it wouldn’t let me access it and said “Age verification, sorry you are not eligible to view or download this content at this time”. How do I turn off purchase restrictions on my switch? Jul 10, 2025 · Why does my Nintendo Switch say I am not eligible to purchase or view information about this software? This means that your date of birth indicates that you are under age 13. Are you encountering the frustrating "You Are Not Eligible To Purchase" error on your Nintendo Switch 2? In this comprehensive guide, we will walk you through the steps to resolve this issue by Learn how to manage purchase restrictions and viewable Nintendo eShop content for the Nintendo Switch 2 and Nintendo Switch consoles, as well as on the official Nintendo website. Visit this page and search for the software you want to purchase. In today’s video I will be talking about how to fix a Nintendo Switch that is giving you an error message that you cannot view or download some software. Information This message is displayed when you try using a Nintendo Account for a child An account for a child is a Nintendo Account that allows users up to 17 years of age to use Nintendo Account services. New comments cannot be posted and votes cannot be cast. We all want to enjoy exciting virtual adventures, not waste precious gaming time battling payment processors! If you have the digital version of the game, your DLC is included with the game—load the virtual game card for the game to redownload the DLC. Use your Nintendo Account to access Nintendo eShop on your Nintendo Switch 2 or Nintendo Switch console. What to do Have a Nintendo Account owner aged 18 or older in your Nintendo Account family group redeem the download code. Follow this guide to set up parental controls for the Nintendo Switch and manage things like communication, spending, play-time, and more. Aug 31, 2023 · Select the Nintendo Account for which you want to manage restrictions. If you have the physical version of the game and the DLC doesn't appear in the list and shows shows "Virtual Game Cards" on the details page or "Purchased" when browsing or searching, follow Software Displays “Purchased” in the Nintendo Switch eShop. is there any way around this? I don't want to have to set up a whole new account on his switch just to buy games. For information about virtual game cards, see our virtual game card guide. Access resources to learn everything you need to know about Nintendo Switch, Nintendo eShop, and Purchasing & Downloading Games My Support DashboardAccounts & PurchasesNintendo Switch 2Nintendo SwitchNintendo Switch OnlineApps & Other ProductsRepair Nintendo Loading Careers Corporate Social Responsibility Games Hardware General information The parental controls for Nintendo Switch 2 and Nintendo Switch allow you to manage which features and games your child can use on their system. You can earn points and redeem them to get rewards like in-game content and discounts on digital games. I’m trying to download Maneater on my switch and a friend told me I need to make another account to stop seeing this is it true or is there something I can change Archived post. You can purchase a game with existing funds and/or add funds directly when you buy the game. Scroll down and select Nintendo Switch Game Vouchers. Information: This means that your date of birth indicates that you are under age 16. You can have up to two consoles that can load virtual game cards per Nintendo Account. Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch console An Internet connection A physical game card that May 12, 2025 · For Nintendo Switch 2 on the Nintendo Switch 2, a GameFAQs message board topic titled "I'm having trouble figuring out if I'm eligible or not" - Page 2. Information This message indicates that the download code you are trying to redeem is intended for use on Nintendo Switch 2, not Nintendo Switch. i've tried restarting the switch, i dont know what else to do. Retail version The retail Before you start You will need: A Nintendo Switch 2 console, a Nintendo Switch console, or a device that can access the internet An Internet connection Valid credit card information Complete Jun 15, 2024 · If the game does not appear in the list of previously purchased titles, a different Nintendo Account was originally used to purchase the game. The game takes me to the Eshop and says "You are not eligible to purchase or view information about this software". The virtual game card will now appear again in the list of all of your virtual game cards. Each individual voucher can be redeemed for a selected Nintendo Switch digital software title, presenting the opportunity to save on two games. My Nintendo Point Codes From time to time, Nintendo will distribute point codes that can be redeemed for My Nintendo points. Children under the age of 12 can have their own Nintendo Account, but it must be created by a parent or guardian and added to their family Why does my Nintendo switch say I am not eligible to purchase or view information about this software? This means that your date of birth indicates that you are under age 13. Access resources to learn everything you need to know about Nintendo Switch, Nintendo Switch Online, and Special Offers In this aricle, you'll learn how to access the software menu for a game or application on the Nintendo Switch console. General information The parental controls for Nintendo Switch 2 and Nintendo Switch allow you to manage which features and games your child can use on their system. We are a… Information to help when you try to start a game or software on your Nintendo Switch 2 or Nintendo Switch console and receive the message, "Unable to connect to the Internet. Select Unhide Mostrar Ne plus masquer Exibir . Learn how to manage purchase restrictions and viewable Nintendo eShop content for the Nintendo Switch 2 and Nintendo Switch consoles, as well as on the official Nintendo website. These points can be redeemed for a discount on future purchases of select digital games and DLC on Nintendo eShop or the My Nintendo Store. Nintendo offers game trials for some digital games to eligible Nintendo accounts for a limited period of time. Information Download codes for Nintendo Switch Online + Expansion Pack Family memberships can only be redeemed by Nintendo Account owners aged 18+. Possible solutions After each of the following steps, check to see if the issue is resolved: Ensure your system has the latest system update installed. Note: This troubleshooting is intended for situations where you are prompted to insert a physical game card for a digital game. You can register one primary console per Nintendo Account. Watch videos, find games, take quizzes, read Nintendo news and more at Play Nintendo - a fun place for kids. The information in this article can help you when attempting to purchase software from the Nintendo Store and the error code 9001-1670 is displayed. Can I use Nintendo Switch 2 in another country/region? Jan 3, 2020 · The Nintendo Switch is region free, so you can play games from whatever country you want! You'll need to do a few things first, though. I would prefer just to buy them with his account. What to do Review the information associated with the download code to determine what type of game it is for. Nov 22, 2024 · How do My Nintendo Gold Points work? Learn how to earn Gold Points and redeem them towards eligible digital purchases on Nintendo eShop or the My Nintendo Store. Situation not resolved. Where are my purchased games on Nintendo switch? How to View Previously Downloaded Titles Jun 26, 2025 · Where can you buy the Switch 2 online? Get updates on the latest Switch 2 restocks and check the inventory at GameStop, Walmart, Target, and Best Buy. That being said, if you enjoy a game and you have sufficient money consider supporting the developers by buying it :-) No one, anything posted here, or any content is endorsed, sponsored, or posted by, for, or on Nintendo's behalf. Not all software is available for pre-order on Nintendo eShop. … How do I restrict in game purchases on switch? How to check eligible titles on Nintendo Switch Launch Nintendo eShop from the HOME Menu. Once you've loaded a virtual game card on a console, your digital purchases can be played by anyone that has a user on that console. These restrictions make it difficult for scalpers to acquire the console directly from Nintendo. How To Fix "Checking If Software Can Be Played" (When You Don't Have Your Old Nintendo Switch) Gunchuck Gaming 30. They remain valid for a year from purchase. That stuff is managed with Parental controls, not the accounts themselves. how to fix you are not eligible to purchase or view information about this software supremekill 7 subscribers Subscribed Apr 4, 2021 · Help Nintendo Switch Nintendo Switch Online Topic: Child account has no restrictions, but can't view anything on eshop. The contents of a game will be the same no matter which version you play. Feb 1, 2023 · Save on select digital games! Nintendo Switch Online members can buy a pair of Nintendo Switch Game Vouchers* and redeem each one for a digital game in the voucher catalog to score savings Apr 27, 2023 · Nintendo offers one discount program that, depending on your gaming schedule, could prove to be extremely beneficial: Switch Game Vouchers. Please review your emails for a full history of your transactions. Per the Nintendo Account Agreement , only users aged 16 or older can create a Nintendo Account. Find information, resources, troubleshooting guides and more for Nintendo Switch Family, Nintendo 3DS Family, and other systems, games, and accounts. Feb 24, 2019 · @BreadStick If your said your age was under 18 while creating your Nintendo Account, you cannot access M rated games on the eShop. Information Once you have created a Nintendo Account, you can use your Nintendo Account to purchase downloadable software from Nintendo eShop for Nintendo Switch 2 and Nintendo Switch. Additional Information: Software titles are available for Nintendo Switch c Nov 22, 2024 · Gold Points are rewards points you can earn when you buy eligible content, like Nintendo Switch™ games and DLC***. Why does my switch keep saying checking if the software can be played? If you are not using your primary console to play, you will receive this message from time to time as you must have an active internet connection to play your downloaded games and content on a non-primary console. According to the Nintendo Account User Agreement, only users aged 13 or older can create a Nintendo Account. My Nintendo makes playing games and interacting with Nintendo even more fun. For more information on the wide variety of tools for parents, please select a topic below. Select each setting that you want to adjust: Spending Restrictions – Check the box to disable purchases and automatic renewal options on Nintendo eShop for Nintendo Switch AND the official Nintendo website. Apr 3, 2025 · How to check if you qualify for Nintendo Switch 2 pre-orders Nintendo has introduced some criteria for making pre-orders through their site. Instructions for restricting age-inappropriate games (Setting the Restriction Level from the Nintendo Switch console). An internet connection and Nintendo Account are required to access Nintendo eShop for Nintendo Switch. For example, if a set of Nintendo Switch Game Vouchers is purchased on Save on select digital games! Nintendo Switch Online members can buy a pair of Nintendo Switch Game Vouchers* and redeem each one for a digital game in the voucher catalog to score savings! Nov 22, 2024 · So, how do you redeem your points? During checkout of eligible digital purchases, you have the option to redeem your Gold Points towards the cost. Once you've purchased a digital game, you can use your Nintendo Account to access the game on any Nintendo Switch console (whether or not it can load virtual game cards). Therefore, we recommend that players purchase software that is specifically made for their Nintendo Switch console's region. We recommend that players purchase software and DLC that is specifically made for their Nintendo Switch 2 console's region. Troubleshoot and resolve the "You Are Not Eligible to Purchase" issue on your Nintendo Switch eShop with this straightforward video guide. Your age does not meet the requirements to create an account. Additional Information: Nintendo eShop purchase restr Select the virtual game card you would like to unhide. You can choose how many points you want to redeem, then pay for the remaining balance with Nintendo eShop funds or any other payment method available. The central hub for all news, updates, rumors, and topics relating to the Nintendo Switch. As of 25 March 2025, digital software for Nintendo Switch no longer qualifies for Gold Points. Get tips and troubleshooting steps to fix the problem on your Nintendo Switch. An account cannot be created based on the information provided. Learn how! There are two types of Nintendo Switch software: a retail version and a downloadable version. The official Nintendo site for kids. In this article, you'll learn how to purchase physical items that are exclusive to Nintendo Switch Online members through the My Nintendo Store. Why is my switch asking if software can be played? If you are not using your primary console to play, you will receive this message from time to time as you must have an active internet connection to play your downloaded games and content on a non-primary console. To check if you have disabled redownload of the content (item displays as "Hidden Software" in Nintendo eShop): Return to the details page for the game or DLC in Nintendo eShop. Troubleshooting if The purchase options will vary depending on whether the game has been released, when it is due to release, or if it is eligible to redeem a Nintendo Switch Game Voucher for it. Dec 3, 2024 · Why does my Nintendo eShop icon say I am not eligible? In some instances, users might encounter eligibility errors stating that they cannot access Nintendo eShop services. What does a Rating Categories let you know at a glance if a game is right for your child. In Quebec, Canada, this offer is only available to users 13 and older. to/2Ee4uRi Find Great Deals on Nintendo Switch at Amazon - https://amzn. However, depending on what the code is for, you may be able to play some of the content using your Nintendo Switch console. The information in this article can help when you are blocked from making purchases with a credit card on Nintendo eShop. Other Items At Nintendo's discretion, certain purchases will not be eligible to earn Gold Points. Some of it is easy, but one qualification might be tough to remember. You can identify the supported region by checking the game packaging or by going to the game's software menu options, under Software Information and then Support Information. but when I click on any of the games to view more info, the games description and the page were you start the purchase process of a game, I get a message that says "You are not eligible to purchase or view information about this software. Please keep in mind that all games for Nintendo Switch 2 release after this date, and do not qualify for Gold Points. " For Nintendo Switch on the Nintendo Switch, a GameFAQs message board topic titled "Im trying to purchase a game in the store for my daughter". ” If you are a Nintendo user dealing with tmore You can identify the supported region by checking the game packaging or by going to the game's Options menu , then selecting "Software Information" > "Support Information". What does it mean when your Nintendo Switch says you are not eligible to purchase or view information about this software? This means that your date of birth indicates that you are under age 13. I've got the parental controls set to no restrictions, I've attempted to temporarily change their age through nintendo but it doesn't allow me to. Information This message indicates that you have enabled the online license setting so that you do not need to load your games as virtual game cards, but you are trying to play a game that you do not own. Try again with the other accounts on the system until you locate the one that was used to make the purchase. hojhyq eek acb ldmz tld ymbuyn kwoi plf zaeit jgumok