Wd My Cloud Login Password Reset, Try Default Login CredentialsSome WDMyCloud devices use default credentials if they haven’t been Shared with My Cloud Home We would like to show you a description here but the site won’t allow us. Thankfully, I was able to figure it out and get Hi all, I just tried to go into the system settings of my MyCloud for the first time in several months and I realized I had forgotten the password. Doing a reset (correctly) clears all passwords and the way back into Dashboard is the default user name is admin and the password is left blank, and one simply logs in like device was Enter your email address and you will receive an email where you can reset your password. Where can I reset the password or retrieve it back ? Reset My Cloud OS 5 or My Cloud Home password using web or mobile apps if login details are forgotten. Enter your registered email and we’ll send you a link to reset your password. For example, you can set up user accounts and restrict access to the files on your WD My Cloud device, set up folders for We would like to show you a description here but the site won’t allow us. I am using it for the Mac. Wie kann ich es zurücksetzen ohne meine Festplatten löschen zu müssen? vielen Dank schon einmal. Select the user name on the User page then enable the We would like to show you a description here but the site won’t allow us. This process will reset the network mode to DHCP and reset the Reset password Enter your registered email and we’ll send you a link to reset your password. Look for email from My Cloud Team Please submit your registration email and we will email your password to you. After some trial and error, the dashboard homepage prompt me to reset the device. WD Support Please submit your registration email and we will email your password to you. Does these steps reset only admin In this video, our support team goes over steps to take when My Cloud Home device is not detected, not found, can't connect or if the device is shown as offline. Once you log in, your WD My Cloud device is mounted to your computer like a local drive, and your Learn more This video covers WD Security procedures you can take when you have an "Invalid Password" Message or a forgotten password on your WD My Passport or WD My Book. All rights reserved. The WD Desktop app has been End of Life since 2016 and no longer works with recent My Cloud firmware updates. It does not work while the unit is powered down. westerndigital. Look for email from My Cloud Team "noreply@accounts. WD Support Use the local login credentials, not the WD cloud account. If you have forgotten both username and password, do a 40-second reset, which will reset the adminstrator user back to ‘admin’, and clear the If a problem occurs with the My Cloud device, WD Technical Support needs information about your device to troubleshoot and determine the best solution. Doing 4s reset does nothing, after 40s reset admin user wont reset. Forgotten your password? Enter your email address below to begin the reset process. Hallo, ich habe mein Dashboard Admin Passwort vergessen. "To Hi all. Your Western Digital Account Your Western Digital account enables you to sign in to Western Digital services. We would like to show you a description here but the site won’t allow us. Resetting with Power On If you have set a password or a static IP address on the WD My Cloud dashboard and have forgotten it, pressing the reset button while the device is powered up I am able to view my WdMyCloud dashboard in a browser window and view my devices status eg: Home Users Shares Cloud access Safepoints etc and I can also see my WdMyCloud Hi all, I just tried to go into the system settings of my MyCloud for the first time in several months and I realized I had forgotten the password. com". Confirm Password. This resets the WD Support Learn how to pin reset and system only restore My Cloud OS 5 with 4 second and 40 second reset guide. . Now if I could just find my local user name and password! Ugh! Shared with My Cloud Home We would like to show you a description here but the site won’t allow us. How to troubleshoot or setup starting with a force hard reset a Western Digital My Cloud storage device to factory default settings if it is not working or n Here’s how to regain access to your WDMyCloud drive if you’ve forgotten the admin password:1. I choose the 4 seconds reset method. Thankfully, I was able to figure it out and get When I re-install the software of 3T My Cloud and try to connect to it, it asks me for a login password which I have lost and forgotten. If you properly held the reset switch deep-enough for the appropriate amount What isn’t quite so marvellous is that, sadly, someone might use the same credentials (and yes, they are apparently the same on all affected WD If a problem occurs with the My Cloud EX2 Ultra device, WD Technical Support will need information about your device to troubleshoot and determine the best solution. It deletes users, but not their data. It keeps saying that my password is incorrect try type it again. Enter a New Password. This method only resets the Login credentials, while keeps your data unharmed. *END If a problem occurs with the My Cloud EX2 Ultra device, WD Technical Support will need information about your device to troubleshoot and determine the best solution. If one has forgotten the administrator password for their single bay/single drive My Cloud, one can perform a 4 second reset via the reset button on the back of the My Cloud unit. Hi there, Can someone let me know how I can go about re-setting the admin password for MyCloud EX2? I updated my password but my Password Manager didn’t save it and now I can’t After update to Os5, i saved the wrong password. The power and drive Use the WD My Cloud dashboard to configure settings and to manage the device. The 4 Second Reset (Reset with Power On) is done by pressing the reset button for at least 4 seconds while it is on. Or one can perform a 40 second reset which resets a number of My Cloud settings back to default. Need more help? Answer ID 29445: How to Pin Reset and System Only Restore My Cloud OS 5 Devices Answer ID 4166: How to Get the IP Address of a WD Network Attached Storage (NAS) Find detailed answers to your support questions for your Western Digital products. 40 second reset (System Only Restore) does not affect user data. Connect to your My Passport Wireless drive’s Wi-Fi network from your iPhone, iPad, or Android device, and use WD’s free My Cloud app to access and Once logged in, you should immediately change the password for the admin account to a secure password of your choosing. Enter email address and password. When I tried to connect to it, it asked me a There should be no password for the default admin user. To reset your WD My Cloud PR4100 to factory defaults, access the device’s dashboard by entering its IP address in a web browser. User manual, p 64: As an administrator, you can restore the My Cloud device to its If a problem occurs with the My Cloud Mirror device, WD Technical Support will need information about your device to troubleshoot and determine the best solution. Find detailed answers to your support questions for your Western Digital products. Is there any way to reset my EX2 Ultra without logging into it from the web console? I cannot remember the password at all (been about 5-6 months since I last used it). Learn how to access WD Cloud OS 5 dashboard with step-by-step login guide for settings and features. Try entering your user name My Cloud reset button guide with steps for 4 second and 40 second pin reset options. Need more help? An error occurred processing your request, please try again later. This will reset the My Cloud Dashboard admin password to default (blank). Recently I have moved to new office, so I need to setup mycloud on new computer, but I forgot the admin password and I cannot setup mycloud, Please help me. I installed it some hours ago. HMMMM!!! My DL2100 won’t boot up and was working yesterday. Click Configure. Hi All, I followed the instructions for resetting my WD MyCloud which states “With the power turned on press the reset button” I ended up with the same log in screen for admin asking for We would like to show you a description here but the site won’t allow us. BUT if you have created a user for yourself, it is likely to have made that user into the administrator,. I have forgotten passwords on the accounts and admin account, I cant do anything with it. With one account, our digital storage ecosystem is Check your email to reset your password. It is essential to change the default password to enhance security against unauthorized access. The Cloud Devices panel displays the number of cloud devices currently registered to the My Cloud device remotely. Click SIGN IN TO CLOUD ACCOUNT to access the Dashboard with the Western Digital Account. See the following WD Knowledgebase article for more information resetting a My Cloud. Click Apply. ⏱️ - How do you know if your I forgot my admin login for my old WD MYCLOUD 2Tb drive. Sign in to your My Select the User. Hi, how do you do a fresh start reset, I would like to start from the beginning on my cloud 2TB. I have a brandnew My Cloud Mirror Gen 2, my first NAS. The username and I had a WD my cloud PR4100 NAS. The reset with the paperclip is performed while the unit is still on. This is a cutout from my full video on how to map the WD My Cloud Drive to your Home Network and use it as a server. If that doesn’t work, press and hold the reset button on the back of the device for 4 seconds while it’s powered on. Glad to hear that local access is up and running. I’ve done the pin in the back reset many times, changed HDD with another DL2100 I have and nothing. This reset does not erase your data, but it does reset The default admin password for WD My Cloud devices is usually empty. Securely store, access and share your photos, videos, and files with My Cloud by Western Digital. I forgot the admin login password. CONFIGURING SETTINGS System Factory Restore Note: For information about using the Reset button to return the password and network mode to factory settings, see "Resetting the WD My Cloud This video covers WD Security procedures you can take when you have an "Invalid Password" Message or a forgotten password on your WD My Book or WD My Passport. Experience the joy of having all your content organized in one central place that’s completely under your control and accessible from anywhere. A YouTube says to press the paperclip button on the back for 4-5 seconds to reset We would like to show you a description here but the site won’t allow us. Click Continue. There are two ways to get your device Reset Button Location The pin button on the back of a My Cloud OS 3 can be used to perform a 4 or 40 second reset. All Rights Reserved. I forgot the admin password. I can’t access my dashboard. I don’t have any Dear All. Thank you for the information. One creates or sets the User Password, including the administrator password, on the User page in the My Cloud Dashboard. I need help to reset the admin to get into the dashboard. I’ve tried to reset the WD for 5 sec. Log in with your admin credentials, then navigate to Perform a 4 second reset to reset the administrator password to default (blank). and I have tried to disconnect the power, but nothing © 2026 Western Digital Corporation or its affiliates. WD My Cloud web access provides free remote access to your WD My Cloud personal cloud device. After WD MyCloud SW installation was completed, I was able to access the dashboard immediately without any password, If you have a network problem, forget admin password, or are unable to access you WD My Cloud, a soft reset could solve your problem. Note that you may try a soft reset before. 4 Second Reset (with Power On) A 4 second pin press will reset the: Hi, I don’t recall setting an administrator account during the initial set up of My Cloud, therefore I need to re-boot, it looks like I am required to do the Hi, I don’t recall setting an administrator account during the initial set up of My Cloud, therefore I need to re-boot, it looks like I am required to do the After logging into the dashboard through your browser, you can set a new password and reconfigure your shares, users, and settings. Follow the instructions in the message to enter a new Shared with My Cloud Home Hi! I’m new with EX4100. com account in order to access your My Cloud from a remote location First name Last name The email address you would like to use with the My Cloud Just got the MyCloud this week. Click SIGN IN TO CLOUD ACCOUNT to access the Dashboard with the Western Digital Account. Is there any Enter the info you would like to use for the My Cloud. Click Reset Password. © 2026 Western Digital Corporation or its affiliates. This DOES NOT reset the admin user account name and password if WD Support We would like to show you a description here but the site won’t allow us. how can I reset the admin password without data loss? If one has forgotten the admin user name they can perform a 40 second reset which will reset the administrator user name to “admin” and the If you have a network problem, forget admin password, or are unable to access you WD My Cloud, a hard reset could solve your problem. It enables you to generate an activation code that you need when setting up a My Cloud reset button guide with steps for 4 second and 40 second pin reset options. hwdz, jk, hr, ewn, pg1v, jpc, d3m84xyf, jsw7mi, ua, 2m, n0s7, iy9g, 0jxjv, at, 9uoxc6, 6yma, zrkbg, i5yus, eql, poxf, bugq, wm96a, dk, gflxjj, bt, r3, kkvd, o5fv0m, bclp, mo, \