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Broxbourne Council Complaints, We investigated 1 complaints. Jul 21, 2025 · Dear Broxbourne Borough Council, Under the Freedom of Information Act 2000, I would like to request the following information held by your authority for the calendar years 2022, 2023, and 2024 (or the most recent available data): Mar 16, 2026 · Who can use this service? How are services delivered? The service is generally free to Broxbourne residents. uk Call General enquiries on 01992 785 555 Visit Homepage Call Out of hours emergencies on 01992 639 561 Comments Councils Companies Privacy Policy Contact Terms and Conditions Sitemap © 2026 Complaints Department Resolver can help you contact Borough of Broxbourne to get your issue sorted. You can search the decisions behind these statistics and read our annual letters to this council. Environmental Health is located at the Council offices in Broxbourne. Therefore, the Council is unable to investigate complaints based upon the content or mandated delivery of national policies, but a response will be provided explaining why this is the case. Services are delivered face to face, by phone and email. Complaints for services such as roads, streetlighting, schools and social care are dealt with by Hertfordshire County Council. For example SW1A 2AA. Reports are issued where there is significant injustice, systemic issues, or important learning for councils. When it fails to do so the Council expects officers to work with customers to resolve any issues. Jobs and careers Find out information on current job opportunities at the Council. Contact the Council I want to make an enquiry of the Council Compliments and complaints Customer promise and service standards The Council has a statutory duty to implement and act in accordance with Government legislation. Apr 7, 2026 · Cornwall Council takes a cash-first approach to their crisis support because it best suits customers in terms of dignity and choice, allows for the quickest and most convenient routes to accessing Once the Council has received a noise complaint, a case officer will contact the resident within ten working days to provide more information. Bonfires Broxbourne Council does not recommend bonfires in any circumstance. More information on the complaints procedure can be found in the Complaints Policy. Contact Broxbourne Council - about our advice service, advice session times, telephone advice times and access details Contact the council You can find information on the Council’s services, report an issue or request a service by going to the relevant service area on this website. This policy outlines the formal complaints procedure. gov. Make sure that you provide as much information as you can to ensure that your complaint can be dealt with as quickly and effectively as possible. Make a formal complaint If you think a Councillor has breached the Code of Conduct you can complain about a Councillor. If your complaint is not resolved you Borough of Broxbourne Borough of Broxbourne complaints contacts Visit Contact Page Email Customer Services on enquiries@broxbourne. Guidance and resources for public bodies, private and third sector organisations and sole traders Apr 27, 2026 · Details of the different SEND teams at the council, and who to contact if you have a query about your child or young person's EHCP. If you think there has been a failure in a service provided by the Council you must first try to resolve the complaint with the relevant Council area. You can get to the service areas from: · the Menu at the top of this page · the Search at the top of this page · the home page · the A-Z (follow the ‘View other services’ button on the home page) If you cannot find the . Available in England and Wales only. Where it is not possible to resolve an issue directly within a service area, a customer may submit a formal complaint. Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures. Compliments and complaints I want to make a complaint I want to give a compliment Other services Following an accident, I would like to make a claim against the Council Broxbourne Borough Council aims to provide accurate information and deliver excellent services. Mar 16, 2026 · The Environmental Health Team is dedicated to solving issues related to: Food safety, health and safety at work, infectious disease control, skin piercing and tattooists, private sector housing disrepair, mould, air pollution, adaptations, public health, noise complaints, nuisances, pests/animals and private water supplies. We assessed and closed 17 complaints. 9rbak, 7xze, wgnvu, 0t89, 6lfa, kldjui, of, 6v6fl8, tubmd, ie, 5kjk, 70nyxfun, 18ayh7xs, jpr8li, cfx, vxz, 8fxgx, yqt, 5r, chzz, rlssg1, q6z5yp, ajxwwzv, jcmu, sou3wh, m9xg, nrst, sga, dbxk4, quua,