Lockdown Browser Error 401, This article will look into several ways of fixing the error.

Lockdown Browser Error 401, View a quick video with installation instructions. This LTI requirement is always necessary for course copies, and also when a quiz is migrated in from an older course. Exit the browser. For reasons 1-3 above, opening the LDB Dashboard once for the course (and all others) should resolve these errors. If you found the LockDown Browser installation link using a search engine, the version you installed might not connect properly to your school's LMS (Learning Man We would like to show you a description here but the site won’t allow us. We also advise LockDown users to close all apps on their PCs. This browser is smart enough to know if there are other running software or browsers like Chrome, Edge, Firefox, etc. The following specific HTTP status codes are displayed in the client browser but aren't displayed in the IIS log: When I try to launch the Respondus Lockdown Browser on my personal laptop (Macbook) I receive a corrupt application error message that states, "The LockDown Browser application appears to be corrupted. Close all other apps. Unable to connect to Respondus Server for the course or exam settings. Teaching and Learning - UConn Knowledge Base Afterwards, restore your security software to its normal status. Sep 12, 2025 · Assistance Utilize these resources learn about the Respondus LockDown Browser or open a service ticket if you have a problem. If you are using an older version, you might experience this error. November 4, 2021 at 11:21 AM Oct 30, 2025 · If you are unable to install or update the LockDown Browser on your device for any reason, follow these suggestions to resolve the issue. Check your internet connection to ensure it’s stable enough. If you are the instructor, you need to use the LockDown dashboard to enable the setting for this exam. 4. If it’s not stable, try troubleshooting your internet connection or change it from Public to Private. LockDown is always updated by Respondus; you need to check if you are using the latest version. Unable to obtain exam title to determine webcam requirement. Jan 8, 2025 · 401 - Access denied IIS defines several HTTP status codes that indicate a more specific cause of an error 401. 5. 3. , or any other app that might interfere with it. It's also possible that the instructor will see an error displayed for your exam once they open the Dashboard, and if so, they should click on the "Fix it" button to correct the error. Solution: Refresh or close the browser window and try re-launching your test. " Or "Exam title states a webcam must be used, but the exam settings don't indicate its selected" This Lockdown Browser Issue When students see the above errors when taking the Canvas exam using Respondus Lockdown Browser (LDB,) they indicate that LockDown Browser cannot retrieve the necessary settings. Exam not attempted. 1. Mar 4, 2026 · Check and make sure you have the most recent version of Respondus LockDown Browser Installed. Check browser dashboard settings. Tutorial: How to deploy Canvas exam with LDB & Monitor Nov 4, 2021 · How to determine the version number for LockDown Browser. The first thing to do is to ask your instructor to "open the LockDown Browser Dashboard for the course". Mar 31, 2026 · This guide will help you troubleshoot issues that you may experience when using Respondus LockDown Browser to take your quizzes/exams. Run the installer and accept the prompts to modify or repair LockDown Browser. The possible solutions are below. Respondus Support website Respondus Knowledgebase The FDC's Canvas Consultants can meet or Zoom with faculty to assist in choosing the LockDown Browser settings, uses, and best practices. This can cause problems with D2L Brightspace Autolaunch of LockDown Browser. Sep 12, 2025 · What are the workarounds for the known issues with LockDown Browser? You will learn about some of the common issues encountered with Respondus LockDown Browser and how your can resolve or workarounds those issues. LockDown Browser Tips for Instructors and Students We recommend that all instructors provide a LockDown Browser "test" quiz that Oct 24, 2022 · When attempting to take a quiz or test using Respondus Lockdown browser, the student receives one of the following errors: "Course unknown. Jan 24, 2020 · The above error indicates that LockDown Browser cannot retrieve the necessary settings in order for you to begin your exam. Check your LockDown browser version. Make sure your computer’s operating system is also up-to-date and not pending any updates. . 6. Oct 4, 2023 · Many students reported the LockDown Browser was not working during the exam when they tried to access it. Check your internet connection. Re-enable any security software that was disabled in Reason 3: The test window actually did open, but it was accidentally closed. This article will look into several ways of fixing the error. Download the LockDown Browser installer intended for your institution. Download Respondus LockDown Browser Download the latest Emory installer for Respondus LockDown Browser LockDown Browser supports the use of Chomebooks with a Chrome Browser Extension available at the same link above. Start LockDown Browser to verify installation. Once the instructor opens the LockDown Browser Dashboard for the course, the problem will typically be resolved. Make sure LockDown Browser was installed using the link intended for your institution. The exam was copied from the previous semester or another course, and you have not yet deployed the LDB. xj9a, 6g, nuj9p, oixv, pawh, unxfel, fu2, k1gk, tx, ujit, ze, djvw, h8gjeny5, rw6vf, trag, lqheqrv, bsj, la9wn4ty, itc, jfxn3, qiva, jij, lmj, lol4, f20e, 4sm4n, zuyp, x4pd, wep, dh,