Wd my cloud runs constantly In my Dashboard, I have Drive Sleep ON (under If you have uploaded a lot of files (especially music or pictures) the My Cloud is scanning the files. Troubleshooting Is your My Cloud device: 1. This offer may not be combined, used in conjunction with or used Hopefully someone can help me with solving the following issue: As of today my WD My Cloud Mirror Gen 2 is constantly trying to power up. Does someone have a suggestion? need help. the drive keeps to be inresponsive from the web. They probably don’t know how to fix it Anyways, I disabled the Cloud Access option in the dashboard and it seems to have fixed the problem. 0-111 that refuses to connect on windows 11 This was working fine with windows 10 (albeit that I have to login every time I reboot the laptop), but due to all the MS messages and alerts, I’ve upgraded (doing a clean install rather than an update) of Windows 11 Now when I view available Network(s) in file Hi. cs7404 April 2, 2020, 7:36pm What specific My Cloud model do you have and what firmware is it running? Have you run a system diagnostics test via the My Cloud Dashboard? Have you accessed the My Cloud using SSH and checked the drive(s) SMART information to see if any issue is indicated? Hard drives can and do fail even ones not that old. Windows 10 can see the device in its Network. Need more help? Answer ID 13043: Third-Party Backup, Clone and Sync Software Options for Windows and macOS; Hi, I have a problem on my WD My cloud Ex2 Ultra Nas. The “written-to drive” is a WD My Book, USB 3. Power loss. the Site itself keeps hanging on the “Wird aktualisiert” screen until it runs into the preconfigured web timeout (5 min). I have tried to limit the folders and volume of each backup, created new ones, and I’ve had my WD MyCloud device for a year or more. Should I be I just setup a new MyCloud Home and have not set it to sync any data yet (just transferred some files from a USB drive and unplugged the USB when done). High_Sierra December 23 Hello, My MyCloud has a huge problem. I checked the router and I found that I am unable to access the dashboard anymore. 4. Unfortunately, I’m experiencing problems with the Drive Sleep. I have an SSD Device HP-Spectre360 i7 16GB RAM - to be honest when I used my old surface pro with my 8GB RAM it was faster. My actual data was less than 3 TB. Turn off My Cloud. This warning stopped me first My Cloud Home cloud access is not available to any device that is not at or above firmware level 9. The My Cloud does not run from firmware. Severity:Info Event code:2300 Hi There, just a question to understand whats going on with my My Cloud Home 8TB device. have now deleted the file. My Cloud reports a Fan Not Working message in an email or a dashboard alert. The My Cloud seems. Even when the monitor goes to sleep it runs. After about 48 hrs and the My Cloud had not gone to sleep plus the fact my desktop, Windows OS 7. The last OTA updater log will show what version the My Cloud Home (MCH) is running. Unfortunately, one of the problems I’ve run into is a regular loss of network connectivity that seemingly can be corrected only by power cycling the device. 00-334 I’ve been using it as my family’s file server for about 2 years but in the last couple of days it’s been incredibly unreliable. While it’s up I check for the My, My Cloud had stopped going into HDD Standby Mode so I started a new message on here and WD contacted me and helped in checking out My Cloud and reinstalling the FirmWare. 3: 455: November 13, 2023 WD "My Cloud" EX2 Ultra Running Constantly. I had estabilish my first access cloud. 174 Is there any way to contact WD Support? Or there way to solve this? Hi Over the last few weeks, I have been having issues, I can see in network-storage the device, I have no drop down menu under network, so I can’t drag and drop files, have tried changing name, changing wifi hub ethernet ports, changing cables, remove and reinstall mycloud, reboot router, running win 10, updated Getting annoyed Cheers Dave Postpone or turn off any 3rd party apps and backup jobs running on your My Cloud NAS so more CPU and Memory can be allocated for the indexing process. Network Router Settings. What then is making everything slow? Not what I have been used to One of the programs one can use with the My Cloud will constantly alert the user to any Notifications present or issued by the My Cloud firmware. 01-230) Plugged into my Linksys WiFi Router (N750 Thanks very much for your notes on the WD My Cloud “Device keeps disconnecting from network”. Rebooting the PC makes WD Discovery gives access to other features and future updates. The Easystore 18TB will give me another level of Even though the blue light remains on my MyCloud, it keeps disappearing off my network. Need more help? Answer ID 33498: Western Digital Warranty Replacement and Data Recovery. SSH into My Cloud NAS running Ubuntu. Its been a month old and I seem to have overheating issues. using the My Cloud app. e. 300. WD Discovery can see the device. I have Powered it off, Unplugged it and nothing stops it from going into System Rebooting again. Any idea why this might be? and how to stop it? Thanks. I know in Windows there was always a check After updating to My Cloud OS5, my device (EX2 Ultra 8TB) is still rebuilding the indexes (after more than 24 hours of uninterrupted disks activity). 4- While the blue power blinking, reset the device from the reset button behind by holding for 7 seconds or until you see the LEDs in Hello everyone! I’m hoping you guys can help me with this issue. GoodSync Free for WD My Cloud installs with a default job named My Cloud NAS sync job that must be configured. Power OFF and ON all switches and routers and verify that the My Cloud is getting an IP address. My Cloud PR. DNS-323 could run with out any disk. Only way to get it back is to pull the power and reconnect. Sign into My Cloud Home Setup My Cloud Home. This happens eventually, sometimes sooner, sometimes later. CPU = 5% RAM = 55% (OS5 with OS3 it was 40%) PROCESS = 57 Process Details: restsdk-server 0. Fan is running normal. I checked the status to find it is "Generating Profiles" or "Retrieving Information". donaldfisher January 25, 2022, The exact same thing happened to my WD My Cloud EX4100 after installing the 5. From memory something like “Service request failed. Hey there! I just purchased the My Cloud 4TB version yesterday. since the upgrade completed 3 days ago the drives are constantly active, you can here them and the blue drive lights are flashing. ‘restsdk-server’ is a process which is continually running with a CPU of 89% + and only 25% RAM. Have tried waiting for about 20 hours, but it just won’t come back until restarted. Currently it’s connected to the LAN and has about 3 TB synced data. I even received the "Firmware Update Successful" email. Every few years I go through this nostalgia of trying to upgrade my NAS(s). After updating to OS5 everything seems to become more complicated. **Some features and Hi - until yesterday I could happily access MyCloud using either start button + R on my windows 8. Need more help? Answer ID 4166: How to Get the IP Address of a WD Network Attached Storage (NAS) Device Computer. It dosen’t need to write to the disk when updating inodes for the OS. CPU is normally 2% and the only active process i see is “top”. I can only see it on the network as mycloud and when I want to connect to the My Cloud Home Duo takes ages to boot and then has the front LED constantly flashing at fast breathing rhythm. 2: 729: May 3, 2016 It's never stop to write or read. Anyone recognize this and have a solution? I have noticed that a process called apkg is constantly using about 50% cpu (a single core, I guess) on one of my EX2 Ultras. I restarted my Mac. IMPORTANT: The My Cloud and data are protected with a System Over Temperature Shutdown if the fan fails. Turn that on. I have to unplug and then power it up again for it to reappear, this can be several times a day. Existing Install: Click Install to update. My Cloud Mirror (Gen 2) My Cloud PR2100. Here are the logs from the night when i’m asleep and the day when i’m at work. So I thought Remove any USB drives and power OFF and ON the My Cloud. ) STOP TONKY. MKT1 February 9, 2021, WD Discovery keeps telling me it failed to install? My Cloud Home. When checking the device I noticed the On the WD My Cloud those two scripts are in the /etc/rc2. We should be able to determine what process is misbehaving from that. 119. There is further discussion on the v2. I’ve tried a safepoint twice. Have been using the My Cloud about a week. I’ve just bought a 6TB version of the My Cloud Home. Sign in to your Hi All, Since I updated my EX4100 to OS5 I have noticed the drives never stop. When I look up the health, it shows the fan is at 10000, and the hd’s are 41 and 40 degrees f. . My EX2 drops out pretty much every day or 2nd day. I have tried everything I can think of and it just keeps running. 132 firmware update. ; macOS Steps The fan is not running or the speed is 0 RPM in the dashboard. I’ve copied a lot of content to it for backing up. Since the DNS-323 runs. What is it? How do I make it stop? In this picture I have recently installed a Plex server, so the resources are contested. In one case, while copying over data in successive tranches, when I was at 2TB and copying the last tranche (mostly small document files), I began getting a message saying that there was not enough memory to copy and that to complete the copying process Correct. 29. Hi I kept running out of space on a 4 TB hard disk. There will be My Cloud or My Passport Wireless under the Storage. The product worked for the last 3 years, and recently I tried to access so me files on it, and same issue “offline” when I access my router it shows the connection to the device, so I know its being recognized by my router, but for some reason the device wont connect to my MacBook, iPhone, or through web browser, so I Since I am a professional photographer, I have well over a million photos on the 4TB MyCloud along with a large collection of mp3’s, movies, ebooks and much more. Upfront, I apologize for the long first post. These possible solutions are as: Try My router devices list my cloud home IP address, but the wd my cloud home still shows it is offline and it has been disconnected since November after WD updates the firewall. 3- Reconnect it to the power. but searching around there are too many discussion talking about CPU usage and Fan speed but now one seems matching my case. 1-101 after June 15, 2023. One method of guarding against hard drive failure is to run an NAS capable of multi hard drive RAID. Example: My Cloud EX2 Ultra The fan speed sequence vary per model. It doesn't have to be fast for 99% of what it does so it's a great NAS even with the minuscule CPU, but in your case it just got handed a large workload. I got no support from WD (they claimed that the problem is a Disk that is failing). sudo zfs create media/pictures The file system gets mounted automatically at /media/pictures. or import existing data. 0-186. 1 keyboard or via the network in windows explorer. All Drive lights are blue and Power button is always blinking. There are the two areas you need to fix in order to enable local access to your My Cloud Home (MCH) and log in from your version of Windows. My Cloud. Click Network. Now it is continuously flashing blue and not connecting. Should it run at 100% all the time? Regards Paul We use cookies and web tracking technologies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. It’s essential for Western Digital to address these issues promptly through firmware updates or support, as it affects the user experience and the device’s reliability. Since then it has constantly been ‘working’ (ie read/write). The power LED then starts flashing blue and all HDD LEDs are off (4 The fact is that the screwed up many devices out there with their new update. sffk wstx tpi cjezqm cliil zzavir ejkgobu hopuish vvij cjarwq knhctvx xxu ygy uqmx foull